Professional Attention, Professional Care. Have you ever considered how the products can arrive at your destination safely? At GraceGown site, we promise our customers that we shall check and double check the quality from sourcing to delivery.
Below you will learn how we proceed on your order:
We manage and categorize large number of trusted manufacturers based on their good qualifications, we also sign individual profiles with each supplier we cooperate with and we evaluate our partners according to specific standards ,such as: the numbers of positive comments, the speed of delivery, etc. We promise our customer that the suppliers we cooperate with is the most trustworthy.
Details of dresses are sensitive elements to our customers, however, there is no need to worry about these. GraceGown has established Order Confirmation department to confirm every details of your order.
We double check the product before delivery it out, even we know our manufacturers are all trust worthy. Here is how it goes:
1. Your order product will be made according to our time table, then we will transfer it to the inspection department. The inspectors are highly skilled and responsible.
2. Our QC team will implement an all-round inspection meet the international ISO quality standard.
3. After double check, the products will be send to packing department.
Our packing material are hermetic, waterproof, and anti-pressure. Our packing team will check the package carefully to avoid breakage.
After shipment, the logistic centre and our system will send the tracking number to your email, then you can track the site of your goods. We also make order tracking for our customers to ensure them receive the products in time. If you have any questions, please contact our customer service in time.